If you are interested in working in hospitality, you are probably someone who enjoys working with and serving others. Job opportunities include a wide range of possibilities all the way from clerical and administration positions, to customer service, sales, finance, and management careers. As a hospitality specialist, your goal is to ensure your company runs smoothly and profitably while providing clients with the ultimate customer service experience.
At Bryant & Stratton College, students who pursue an AAS in Hospitality Management are provided with the well-rounded classes, skills, and experiences necessary to excel in their chosen career field. Here are five examples of real-world jobs in hospitality you can obtain with your degree, as well as the projected job growth. Career opportunity statistics are provided courtesy of O*Net Online.
Front Desk Receptionist and Information Clerks
This is an extremely important position in any motel, hotel, or resort as you are the front line of the company. It’s your face, demeanor, and attitude that makes the first impression on guests and perspective clients. Your job responsibilities include answering phones and entering client information into the data system, as well as general business administration and ensuring guests’ concerns and requests are handled efficiently. Anticipated job growth for these positions is higher than average.
Hotel Night Auditor
A hotel night auditor shares similar duties to a front desk receptionist and information clerk. In addition to making reservations, taking customer payments, and ensuring the guests’ needs are taken care of, the night auditor is also responsible for organizing the daily bookkeeping transactions, as well as any other accounting responsibilities that are required by the establishment. Job growth for night auditors is higher than average.
Front-line Managers of Food Preparation Workers
The front-line food preparation manager is responsible for ensuring the overall quality, flavor, and presentation of food prepared in the kitchen, while overseeing inventory, cost management, and the training of kitchen staff. You also handle any customer complaints that arise and are expected resolve them effectively. Anticipated job growth for front-line food service managers is average.
Front-line Managers of Food Servers
The front-line manager of food servers is responsible for hiring and training the food service and wait-staff. In this position you will be responsible for ensuring the dining room is set and ready for service and that food service remains consistent. It’s also your responsibility to address and resolve customer complaints. Anticipated job growth is average.
Food Service Manager
Just as the front-line manager of food service is responsible for the kitchen staff and food preparation, food service managers oversee the front of the house. You work hand-in-hand with head chef and front-line food service manager(s) to create menus, control portion sizes, and ensure customer satisfaction. The food service manager is also responsible for making sure the dining areas are in compliance with current health and safety codes. You will create employee schedules, oversee payroll expenses, and assist the kitchen managers with inventory and food cost issues. The projected job growth for food service managers is slower than average.
To learn more about the Hospitality Programs at Bryant & Stratton College, fill out this short form to have one of our admissions representatives contact you.
